FAQ’s
Dream Canada Moving is established by Industry who have combined 10+ years of moving experience, with a single goal and that is to change the status quo in the industry when it comes to transparency, pricing, service and ultimately satisfaction of both clients and employees. When dealing with Dream Canada Moving Team, moving is not unbearable anymore! We strongly believe that our service cannot be compared to any other moving company in the industry, considering the prices we are offering – and guess what, if the pricing is the only thing stopping you from dealing with the best of the best, we offer competitive prices!
Our pricing and estimation are based on the Hourly-rate pricing method, implying that when quote is provided, our moving consultants are considering volume of your inventory, the distance between pick-up and delivery point as well as potential special handling of delicate items. Once quoted per information provided, the pricing will be around the quoted price depending how accurate your inventory is On the moving day.
We are fully licensed and insured company.
It truly depends on the size of the move. Your designated Moving Consultant will be able to give you an approximate estimate based on the specifics of your move.
The ‘’best days’’ and the most budget-friendly for the move in the week are Saturday and Sunday (if your buildings allow relocation on those days, of course), otherwise we are looking into Wednesdays or Thursdays. If you have an option to pick the part of the month to make the move happen, usually avoiding beginnings and ending of the month will enable you to obtain a budget friendly quote, since most of the leases expire around ending of the month, creating limited availability for moving companies.
In the perfect world, we recommended 2-4 weeks before the day of the actual move. That is suggested to make sure that we are covering all the details beforehand and have a smooth sailing on the day of! However, Dream Canada Moving Team can even assist with last minute moves, therefore no worries, you are in safe Hands!
Most definitely, Dream Canada Moving Team will provide your building management with filled out Certificate of Insurance. We will provide the insurance on the same day of the move.
We pride ourselves on our packing services! We understand that your schedule might be tight at times, not leaving enough room to pre-pack. Our Moving Consultant will be more than happy to explain the packing process of your clothes, delicate/ fragile items, appliances. And even offer full unpacking services if that is something of your interest – that would imply that you will be dealing with our elite Dream Canada Moving Team!
We accept both Debit and Credit Cards (American Express, MasterCard, Visa), and even Cash payment.
To reserve the slot and the rate with Dream Canada Moving Team, the only payment required is a fully refundable deposit which is $100 plus taxes. Furthermore, the due balance is to be collected 1 hour before the move Ends.
Dream Canada Moving Crew designated for your relocation will contact you around 30 mins before they arrive, in hopes to give you enough lead way to make yourself available.
You Can email Our office with a detailed message of your move. Info@DreamCanadaMoving.ca
That is where we are at our best! Our Team will fully protect your items not just because of your piece of mind, but also ours piece of mind as well – we treat your belongings just like ours! Moving Crew uses plastic wrapping, with heavy duty blankets as additional protection.
Our Professionals are assisting with your move until the relocation is fully complete, or until restricted by the building. Furthermore, our Moving Consultants are available every day from 8am-11pm.
The weather can only affect the conditions of actual roads, therefore only if weather experts warn us not to work on those days, Dream Canada Moving Team will not be able to accomplish the task. Otherwise, our movers are trained to work in all conditions and properly protect your items, no matter the weather situation.
It truly depends on the size of your move. One day before the move, our Dispatch Team will assign the exact number of crew members based on the volume of your inventory agreed upon with your Moving Consultant. Our Teams range between minimum 2 and maximum 6 professionals.
Due the liability issues, our movers cannot the uninstall/install AC unit.
Our Team fully understand that contact-free move is something of great importance to our clients during COVID19 pandemic. If client cannot be present during the relocation process, even the presence of legal representative is an option. However, if unable to be present at all, our Team can reach out to you via phone call / Face Time option.
Yes, we can deliver the boxes for you to self-pack. Depending on the size, we are looking at following sizes: Small/Book Box, Medium Box, Large/China Box, Wardrobe, TV Boxes Our Moving Consultant will address the pricing for the material and point out the free delivery service.
Yes, we will provide the boxes on the day of the move. If you opted out for full packing service by our professionals, Dream Canada Moving Team will supply the boxes on the day of the move or even one day before (depending on the size of your inventory list).
Yes, you need to empty your all drawers (dresser, nightstand, tv stand). Please note that furniture pieces which are full of items can be damaged during the relocation process since these items are not intended to be moved in that fashion, due to additional weight. Additionally, removing the items from drawers could eliminate the potential of our professionals getting injured, and we thank you for that! Furthermore, the additional policy of the company is for clients to the take most important belongings with themselves (keys, jewelry, documents).
Yes ,Dream Canada Moving Crew will empty out each box (small, medium, large) and put things in a certain place, including all wardrobe boxes as well.
Gratuity is not included in the total cost of the move. Per industry standard, 15%-20% gratuity is recommended, however it is solely up to client to reward the crew for the job well done.
Our fleet has trucks 26’ long.
Please understand that there is huge liability on a moving company transporting clients in the cabin. Policy of the company unfortunately doesn’t allow you to drive with movers.
Locations
